Help

Frequently asked questions

How long does shipping take?

Orders are packed and shipped within 1–2 business days. You'll receive a tracking link by email as soon as your order leaves us.

Do you offer free shipping?

Yes — every order over €50 ships free. Your bag shows exactly how far you are from free shipping.

Can I return my order?

You have 30 days to return unworn pieces in their original packaging. Earrings can only be returned if the hygiene seal is intact.

What are your pieces made of?

Every product page lists the exact materials and measurements of that piece, so you always know what you're wearing.

How do I care for my jewellery?

Take your pieces off before showering, swimming or working out, keep them away from perfume and store them dry. A soft cloth brings back the shine.

I have another question

Send us a message via the contact page. We answer within one business day.